16 December 2025 – SJM Resorts, S.A. (“SJM”) has actively implemented multiple occupational safety and health initiatives to create a safe and secure environment for guests, partners, and team members, such as securing the ISO 45001 Occupational Health and Safety Management System Certification. Throughout the year, SJM has organised a wide range of activities, including strengthening its collaboration with the Macao Labour Affairs Bureau (“DSAL”) and other government departments and organisations, to promote occupational safety and health information to over 60,000 participants. On 10 December, SJM co-hosted the “Occupational Safety and Health You Need to Know 2025” roadshow with DSAL and the SJM Occupational Safety and Health Annual Awards Ceremony at the Grand Lisboa Palace Resort Macau (“Grand Lisboa Palace”), featuring the year’s achievements and expressing gratitude to various government departments, numerous partners and supporting organisations, as well as team members.

Distinguished guests attending the ceremony included Mr. Chan Un Tong, Director of DSAL; Mr. Chan Chon U, Deputy Director of DSAL; Ms. Tang Weng Kei, Department Head of the Occupational Safety and Health Department of DSAL; Mr. Chui Ka Shing, Division Head of the Promotion and Training Division of the Occupational Safety and Health Department of DSAL; Ms. Victoria Kuan, Director General of the Macau Productivity and Technology Transfer Center; Ms. Helena Lei, Chief Senior Manager of the Macau Productivity and Technology Transfer Center; Dr. He Nian Shan, Head of the TCM Department of University Hospital; Ms. Kit Yung, Business Director of ACI Accredited Certification International Company; as well as Dr. Rui Cunha, Secretary-General of SJM; Mr. Gerard Walker, Chief Hospitality Officer of SJM; and Dr. Paul Hung, President of Security, Surveillance & Environmental, Social and Governance of SJM, along with members of the SJM management team. The second series of occupational safety and health promotional videos, produced in collaboration between SJM and DSAL, premiered at the event, aiming to popularise occupational safety and health culture in a lively and engaging manner.

Mr. Chan Un Tong, Director of DSAL, stated in his speech, “Occupational safety and health form the cornerstone of an enterprise’s sustainable development and represent a core value in safeguarding the welfare of employees. We acknowledge that SJM has consistently placed occupational safety and health in a prominent position within its corporate development, actively cooperating over the years to help cultivate talent in this field. To continuously refine its ‘self-regulatory’ occupational safety and health policy and align with internationally recognised management standards, SJM has further progressed this year by attaining certification for the ISO 45001 Occupational Health and Safety Management System. I sincerely express my gratitude to SJM for its significant contributions to advancing occupational safety and health development in Macau. DSAL will continue to work closely with enterprises, providing the necessary support and assistance to jointly build a safer and healthier working environment.”

Ms. Daisy Ho, Managing Director of SJM, in a video address stated, “SJM has always placed a high priority on the health and well-being of our team members. We are honoured to receive the ISO 45001 Occupational Health and Safety Management System Certification, which marks a new milestone in the company’s safety management standards and reflects our commitment to promoting a culture of occupational safety and health. Occupational safety and health is not only a legal requirement but also a crucial commitment the company makes to every colleague. We believe that working in a safe and secure environment enables our team to fully realise its potential, enhances work efficiency, allows us to provide superior service to our guests, and helps the company attract and retain excellent talent.”

SJM has achieved a series of encouraging developments in occupational safety and health this year, including being awarded the ISO 45001 International Occupational Health and Safety Management System Certification. It is the first company in the industry to fully integrate “Customer Safety and Health Experience” into the ISO service system. Guided by the vision of “A Safe and Healthy Journey, Creating Value Together”, SJM is committed to expanding the scope of occupational safety and health from team members to safeguarding tenants and visitors. Additionally, SJM collaborated with DSAL to host the “Occupational Safety and Health You Need to Know 2025” roadshow, held from 24 November to 10 December at the Grand Lisboa Palace, Grand Lisboa Macau, and Jai Alai Hotel. Through interactive games, health seminars, and fitness competitions, the event enhanced team members’ awareness of occupational health and safety. This year, SJM also continued its collaboration with the Transport Bureau, the Traffic Department of Public Security Police Force, University Hospital, the Smoke-Free & Healthy Life Association of Macau and a number of organisations, launching activities covering themes such as respiratory health, traffic safety, workplace first aid knowledge, traditional Chinese medicine, and occupational diseases. Simultaneously, SJM fully supports the “Corporate Physical and Mental Health Activity Series” under the Macau Healthy Enterprise Programme launched by the Health Bureau. Through resource integration and cross-sector collaboration, SJM works hand-in-hand to build a comprehensive safety and health protection network. These activities reached over 25,000 participants, fully demonstrating SJM’s commitment to safeguarding the health of its employees and the wider community.

Leveraging systematic occupational safety and health education and training for business partners and team members, SJM has expanded safety management knowledge sharing to its partners and the broader business community through the “SJM SME Academy” and contractor occupational safety and health management training. This has effectively reinforced the occupational safety and health knowledge and industry operational standards of employees and relevant personnel. The training classes reached over 30,000 participants throughout the year, setting a new record. Simultaneously, SJM launched an online “Safety Environment Experience Satisfaction Survey”, which received thousands of valid responses, achieving a customer satisfaction rate as high as 99.6%. This provides precise data for the continuous optimisation of the service environment. SJM has also actively introduced and optimised multiple safety and health equipment, including “Sam the Intelligent Cleaning Robot”, “Sam the Intelligent Tableware Collection Robot”, “Tour Bus Automatic Sensor Safety Voice Prompter”, “Electronic Patrol Terminal for Security”, and “Adjustable Spa Therapy Beds”. The application of such technology further enhances the safety of the working environment and the level of health protection for employees.

Looking ahead, SJM will continue to optimise its occupational safety and health management system. Through systematic management practices, the company aims to contribute to the further development of occupational safety and health in Macau.